Client forwards signed contract to Klik Technologies' Sales Representative.
Sales Representative submits company overview and contract to Implementation
Team. An Implementation Specialist is assigned to the account.
Sales Representative and Implementation Specialist contact client to introduce
Specialist and schedule meeting to complete product questionnaire.
Product questionnaire is completed with Sales Representative, Implementation
Specialist and Client Representative. Questionnaire documents the business
application and how the account will be specifically serviced at Klik.
The product questionnaire includes contact information, telephone, fax and
e-mail information on business and technical contacts at the company, details
on the elements of the services that should be implemented, reporting
requirements and guidelines how work should be processed, are documented.
The Implementation Specialist prepares requirements document for Klik's
Technology Group to initiate setup of Klik n Pay site for your application.
Technology and Implementation review requirements to determine what steps need
to be taken to implement client. Based upon review, a schedule for a live date
is determined.
The Sales Representative will work with Client Representative to develop
authorization forms for end user enrollment in service.
The Technology Group builds application and any website connectivity,
customized web page and billing summary files.
The Implementation Specialist will work with the Client Technical
Representative to establish billing file record layout to import end user
billable amount into system.
Live date is communicated to client.
Sales Representative schedules and conducts training with Client Representative
for staff that will use Klik's system.
Customized programming completed for application.
End to end test is conducted for client application.
Service goes live.
Client and or end users enrolls in Klik n Pay service.
First Klik n Pay cycle is completed.
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